Our founder Micah Bevitz started iTelecom after years in the industry because he knew that there was a better way to service both agents and customers. iTelecom was created on the principle that our most important job is to provide best-in-class support. For customers, that means asking the appropriate questions up front, identifying the right solutions to meet their needs at the best possible costs and providing best-in-class customer service every step of the way.
“The iTelecom team is awesome! We are pretty high maintenance and they are always very patient with us and handle our requests immediately. I would highly recommend their services to any business. They have been a great partner and an asset to our company.”
Body Glove, Customer
These same principles apply to how we work with our iAgents. We provide ongoing training so our agents are always knowledgeable about trends in the industry and new products. We thoroughly vet our preferred providers to ensure the services our iAgents offer are from leaders in the industry. Best of all, we support our iAgents’ clients just like we support our direct customers. Our support team is our iAgents’ support team, so our agents can spend their time doing what they do best: selling.
“When selling traditional phone systems no longer made sense for my business (established in 1989) I needed a vendor/partner that would allow me to continue my long relationships with valued customers and grow my business. I entered into agreements with three technology solution architects. After the dust settled, I chose to work almost exclusively with iTelecom for the simple reason that they have integrity, follow up in a timely manner and have a terrific portfolio of products. You can depend on them when the chips are down.”
CLOUD IT/AMC OFFICE, IAGENT
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As a telecommunications veteran, Micah started iTelecom with the mission to provide superior support to both customers and agents. He loves to identify market disruptions and leaders he can bring to iTelecom’s iAgents and clients. He’s built a team of telecom and technology professionals that share his passion for exceeding expectations and over-delivering. Micah originally moved to Los Angeles performing improv comedy on stages across Southern California. It’s also where he met his wife. His improv background and love of “keeping audiences wanting more” speaks directly to his customer service mindset.
Adam joined iTelecom in 2009 and leads our dedicated sales team. Adam has been leading sales teams in the telecommunication sector for more than 13 years. He is a veteran with a natural aptitude for providing dynamic leadership to cross-functional teams, spearheading projects aimed at driving sales and maintaining excellent client relationships. Adam’s philosophy is to “make a difference, not a sale.”
J. Paul joined the iTelecom team in early 2012 as the head project manager for complex products. After years of successful installs and demonstrating patience and persistence as the hallmark of his work, he took his relentless drive into our compensation department, where he oversees all agent channel billing and commissions.
Gabby joined iTelecom in 2020. She is a motivated professional experienced in administrative operations, customer service, and technical support. In her current role as the National Channel Manager at iTelecom, she is focus on creating partnerships and managing business infrastructures with trusted advisors.
INFO@ITELECOM.COM / 855.750.0300
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