As an IT solutions provider, we can help you with major tech issues like setting up a new office or creating a backup and disaster recovery plan. We also help with the little things because they add up over time, decrease productivity and hurt your bottom line.
Here are six everyday problems we can solve as your outsourced managed services team:
1. Inconsistent Web Connections
You and your employees should not accept unreliable internet connections.
You should not have some days when your connection is slow or not working. Your customers and partners will not accept disrupted communication, and you can have even bigger problems in the middle of updates and downloads.
2. Recurring Error Messages
Ignoring recurring error messages on computers and devices is like looking away when the “check engine” light comes on in a car or truck. It might push the problem out of your mind for a few days, but you’re only going to end up with a more significant issue later. You need a trained IT professional to get to the root of the problem and solve it.
3. Slow or Missing Emails
Your company’s reputation will suffer when you don’t receive emails. This is yet another issue that plagues too many small businesses. The problem may be your spam filters and device settings. We root out your problems and solve them.
4. VOIP Calling Problems
Similar to emails, you need to receive your phone calls and voicemails. Modern office telephone systems are web and cloud-based. You need a reliable service provider to help you choose, install and maintain your voice products to win customers and keep your team connected.
5. Mobile Device Setup
Many lingering minor business tech issues come from devices that were never correctly set up. This happens especially for small companies where employees can bring their own devices. We also see problems when devices are changed from one employee or location to another. The solutions require the proper technical knowledge.
6. Helpdesk & Tech Dispatch Support
The cornerstone of our culture is support. As leading technology solution providers, we pride ourselves on providing our customers with the highest service levels. iTelecom is available when you need to turn to someone for help.
Tired of Struggling with Routine IT Issues?
If you are tired of dealing with these issues or need help with major projects like data security or backup and disaster recovery, our team of specialists can help. Contact iTelecom to schedule a free IT audit today.