Technology is critical in your everyday operations as you manage your business. How do you know when you can handle your technology needs in-house and when it’s time to ask for professional IT support? That’s a great question, and here are three clues to look for.
1. You experience IT issues
Technical problems never happen at a convenient time, like 2 am or in the middle of your busiest day. Whether you have constant issues or intermittent emergencies, inefficient IT hurts your business.
While not every IT emergency can be avoided, it certainly should not be a regular occurrence. If it is, your company could benefit from support from someone other than your current staff.
We help our clients manage their technology needs daily, weekly, monthly, and yearly. Having an expert eye constantly looking at and working with your IT systems can prevent many problems before they even start.
2. You have outdated tech.
Older hardware and outdated software pose security risks. Your systems will be more vulnerable to ransomware attacks, malware, and data breaches. On top of that, you face these risks:
- crashes and system downtime
- increased costs
- decreased productivity
- legal and regulatory compliance risks
Rather than upgrading all of your technology at once, an expensive proposition, we can monitor your systems and upgrade devices and software as needed. This way, your investment in new technology can spread over time, leaving your business with efficiently running systems that save your bottom line.
3. Your staff can’t handle ever-changing technology solutions.
Technology is becoming more and more helpful, but it’s also becoming too complicated for your staff can handle. You and your team are focused on your business vs. the latest OS updates. Having a somewhat tech-savvy employee try to solve your IT issues takes them away from their actual areas of expertise and reduces your overall productivity.
Professional IT support empowers your staff to focus on what they do best while IT experts manage your systems and devices.
BONUS suggestion: If your business grows faster than the technology you use, your progress will eventually be slowed or even come to a screeching halt. Instead, work with a reliable IT solutions provider with superior tech dispatch service. This will keep your business running smoothly, support your company’s growth, and give your employees what they need to perform at their best.
At iTelecom, we enable your business to thrive, not just survive. That’s why we offer custom IT solutions and services. Reach out to us today.