Tag: Connectivity

Posted June 20, 2022 in Technology

Most CEOs say hybrid work will be a long-term workplace model for their companies. Hybrid and work-from-home programs can enable your ...more

Adam Cole

Posted June 14, 2022 in Technology

Are you considering working with a managed IT service provider (MSP)? If so, you are on the right track to shore up your cyber security, ...more

Adam Cole

Posted May 22, 2022 in Communications

We expect big businesses to have 5G, which has faster speeds, better reliability, and the capacity to connect thousands of more devices ...more

Posted May 17, 2022 in Technology

You probably have artificial intelligence (AI) on your radar as a business owner. A few years ago, AI was only accessible to large corporations ...more

Adam Cole


Posted May 4, 2022 in Security

Russia’s invasion of Ukraine has intensified worries about malicious cyber activity. Every organization—large and small—must always ...more

Posted April 22, 2022 in Communications

In my last article, I talked about the consolidation of UCaaS and CCaaS and how iTelecom can help you capitalize on both UCaaS and CCaaS ...more

Adam Cole

Posted April 12, 2022 in Technology

The term ‘metaverse’ became a buzzword recently because Facebook changed its name to Meta. The change was an effort to improve ...more

Micah Bevitz, iTelecom CEO

Posted March 23, 2022 in Communications

What else does a contact center agent need, if not a powerful, sophisticated and comfy headset? Contact Centers are busy, especially ...more

Posted March 12, 2022 in Communications

Your customers expect you to resolve their concerns very quickly. They expect the Average Speed of Answer (ASA) to be 45–60 seconds. ...more

Adam Cole

Posted February 23, 2022 in Communications

Cloud computing is woven into our personal and professional lives. We are accustomed to using cloud-based apps on our own for entertainment ...more