We learned from the Covid pandemic that businesses that were up-to-date with ever-changing communications technologies were best equipped to transition smoothly. Businesses that were not up-to-date with technology were caught scrambling. Assessing your communications infrastructure to stay competitive has become the ordinary course of business.
Crunch for Collaboration
You know your employees need more than a handset to stay connected with colleagues, partners, and customers. You need unified communications (UCaaS) to enable a mobile, agile, responsive workforce. UCaaS is IP-based and streamlines business communication by integrating voice, text, video conferencing, and collaboration into one solution.
The rapid evolution of UCaaS produces minor software updates and significant upgrades to refine existing capabilities and bring new features to streamline your work processes and improve efficiency.
How do IT professionals keep up with these changes?
- Become members of industry associations
- Attend industry events
- Devote time to learning
- Connect with social media
- Hire a diverse and talented team
- Train to be subject matter experts
- Meet with vendors
- Immerse into the world of tech
- Test equipment, platforms, and service
- and more…..
Strengthen Your Core
The reality is that you need to focus on what you do best, running and expanding your business. Keeping up with technology changes is a full-time undertaking, and it’s all we do at iTelecom. We focus on tech, so you don’t have to.
We hope you have not delayed updates and upgrades and continue to operate with current systems. If you have not been able to keep up, you are not taking full advantage of the technology you already have and not giving your employees the latest tools they need to maximize productivity. Your employees may be at a disadvantage compared to competitors, leveraging every new iteration of their communications systems to ensure connectivity between employees, partners, and customers.
Outdated Systems Are Weak
Staying current with UCaaS updates and upgrades is key to protecting your business from cybersecurity threats. IT experts agree that staying up-to-date keeps your IP-based communications systems more secure. System software updates and upgrades often address security flaws, eliminate minor glitches, and close security holes that hackers could exploit. The longer the software has been neglected, the more likely someone can find a way to hack in.
Given that your communication system is the vital enabler of your business, you can’t afford to take the risk. Avoid the financial cost and disruption of a security breach by keeping your system current with all the latest security features.
They provide that extra layer of protection your business needs from the damage and destruction caused by cyberattacks. Without that extra layer of security, you’re opening the door to a potential breach and the resulting loss of consumer confidence. Existing and potential customers won’t likely trust your business in the future.
Get In Shape
The risks and opportunity costs associated with not making needed system updates are too significant to ignore, and the benefits are well worth the effort—contact iTelecom for an IT audit.