Tag: UCaaS

Posted May 22, 2022 in Communications

We expect big businesses to have 5G, which has faster speeds, better reliability, and the capacity to connect thousands of more devices ...more


Posted May 17, 2022 in Technology

You probably have artificial intelligence (AI) on your radar as a business owner. A few years ago, AI was only accessible to large corporations ...more

Adam Cole

Posted April 22, 2022 in Communications

In my last article, I talked about the consolidation of UCaaS and CCaaS and how iTelecom can help you capitalize on both UCaaS and CCaaS ...more

Adam Cole

Posted April 12, 2022 in Technology

The term ‘metaverse’ became a buzzword recently because Facebook changed its name to Meta. The change was an effort to improve ...more

Micah Bevitz, iTelecom CEO

Posted March 12, 2022 in Communications

Your customers expect you to resolve their concerns very quickly. They expect the Average Speed of Answer (ASA) to be 45–60 seconds. ...more

Adam Cole

Posted February 11, 2022 in General

Technology is ubiquitously woven into the fabric of your business management and operations. But how reliable is the technology that ...more

Adam Cole

Posted February 6, 2022 in Communications

Are you still facing issues with your current network infrastructure? Are you frustrated with the quality of your voice and video calls? ...more


Posted January 14, 2022 in Communications

"Someone is sitting in the shade today because someone planted a tree a long time ago." WARREN BUFFET Noticing metaphors and patterns ...more

Adam Cole

Posted April 15, 2021 in Communications

Customer queries about unified communications multiplied when the first states issued stay-at-home orders in response to the Covid pandemic. ...more

Adam Cole

Posted March 19, 2021 in General

As a small business owner, you may not necessarily need to be at the forefront of cutting-edge technology. However, tech still plays ...more

Adam Cole

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