Category: Communications

Posted May 22, 2022 in Communications

We expect big businesses to have 5G, which has faster speeds, better reliability, and the capacity to connect thousands of more devices ...more


Posted April 22, 2022 in Communications

In my last article, I talked about the consolidation of UCaaS and CCaaS and how iTelecom can help you capitalize on both UCaaS and CCaaS ...more

Adam Cole

Posted March 23, 2022 in Communications

What else does a contact center agent need, if not a powerful, sophisticated and comfy headset? Contact Centers are busy, especially ...more


Posted March 12, 2022 in Communications

Your customers expect you to resolve their concerns very quickly. They expect the Average Speed of Answer (ASA) to be 45–60 seconds. ...more

Adam Cole

Posted February 23, 2022 in Communications

Cloud computing is woven into our personal and professional lives. We are accustomed to using cloud-based apps on our own for entertainment ...more


Posted February 6, 2022 in Communications

Are you still facing issues with your current network infrastructure? Are you frustrated with the quality of your voice and video calls? ...more


Posted January 14, 2022 in Communications

"Someone is sitting in the shade today because someone planted a tree a long time ago." WARREN BUFFET Noticing metaphors and patterns ...more

Adam Cole

Posted April 15, 2021 in Communications

Customer queries about unified communications multiplied when the first states issued stay-at-home orders in response to the Covid pandemic. ...more

Adam Cole

Posted February 26, 2021 in Communications

Almost every small business uses a network to share access to the Internet, printers and files from one computer to another. Although ...more

Adam Cole

Posted February 18, 2021 in Communications

Technological advancements continue to make IoT technology easier to implement and open doors for a wider variety of companies to benefit ...more

Micah Bevitz, iTelecom CEO

1
2