Three Ways We Make Your IT Sing

Posted March 19, 2021 in General

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As a small business owner, you may not necessarily need to be at the forefront of cutting-edge technology. However, tech still plays an important role in the growth and efficiency of every business. The acceleration of tech changes over the past year has been exciting.

Let’s take a look at three ways that iTelecom can help your business in 2021 and beyond.

Software Unification for Collaboration and Productivity Apps

The mass shift to remote work and the implementation of safety protocols for frontline and field workers have driven the need to rely on collaboration and productivity apps like never before. For example, you may use Slack to connect team messaging, Outlook for email, Salesforce to manage clients, Dropbox to store documents, and Trello to manage projects. Unfortunately, these tools were not built to communicate with each other and across different platforms.

Our “UC” or Unified Communications solutions provide a consistent user interface and user experience across devices and communications apps. For example, you can record client changes one time and the data will simultaneously update across apps. Unification will save time, improve information accuracy and increase productivity.

The Right Equipment & Applications

When we rushed from working in offices to working from home, most businesses weren’t ready. Many are still plagued by support problems due to a lack of consistency in how employees are set up in their home offices. You don’t have to spend thousands of dollars for IT equipment, wait weeks to receive your hardware, and then struggle to properly set up and connect everything. We’re here to help.

The experts at iTelecom can help you identify the right hardware and software your team needs to work securely and efficiently from anywhere. Plus, utilizing Desktop as a Service (Daas) technology will keep your sensitive information safe because applications reside in the cloud not on the desktop. Want to learn more about if DaaS is right for you company, check out Micah’s blog — The Power of Virtual Desktops.

Video Conferencing-focused Laptops

Before the pandemic, we did not use our laptops to communicate via video like we do now. Thankfully, laptop OEMs are focusing their efforts to improve video-conferencing capabilities with wireless technology for stronger reliable connections and other much need features.

We’re excited to see improved video-conferencing capabilities and stronger wireless technology for more reliable connections. Built-in cameras can be upgraded to better handle movement while talking and the use of AI will give us the appearance that our eyes are looking at the webcam. Don’t want to hear your colleagues’ pets and kids in the background anymore? Thankfully, we have new microphones and earbuds with better noise cancellation and improved sound quality too.


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